Shipping Information

• Shipping Rates
  yes, it is true! We ship worldwide! For international customers, the shipping price only includes the shipping and handling of your package. Any custom fees or duties and tides due by your country, will require payment made directly to the carrier of your country.
• Order Processing and Deadline
  it will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. Shipping is available Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is an upgraded to express. We do NOT ship orders on the same day of your order. Please allow up to two business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships. Express shipping options and any other third-party fees are non-refundable.

• Shipping Time-frames

Kindly note that if inaccurate or incomplete addresses are provided at the time of ordering; or if there are unverified details with your order, the  processing of your order may be delayed by an additional 1-2 business days. We encourage all customers to review their shipping and billing information prior to checking out to avoid any possible delays. 

Your package may or may not require a signature. Most packages delivered are to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (e.g. a work address or a friend's address).  NO SHIPPING TO PO BOX!

• UPS 2- 5 Business Days

*Free shipping excludes United Arab Emirates, Israel, and Switzerland. Due to increased shipping rates, we are no longer able to cover the cost of shipping to these regions. Please see the billing fee on your payment page to make sure how much you are charged.

*** The scheduled date of delivery is not guaranteed when delays due to the following occurrences: insufficient information provided by customer; terrorism, riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks; and natural disasters, such as violent storms, earthquake, floods, etc.